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DarkSky

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Reply with quote  #16 
Try this command for ifconfig:

ip addr show

Code:

[ray@arch ~]$ ip addr show
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host 
       valid_lft forever preferred_lft forever
2: enp2s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000
    link/ether 00:22:68:04:f6:2b brd ff:ff:ff:ff:ff:ff
    inet 192.168.1.248/24 brd 192.168.1.255 scope global enp2s0
       valid_lft forever preferred_lft forever
    inet6 fe80::d3b7:e8ca:a278:5d0f/64 scope link 
       valid_lft forever preferred_lft forever
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Reply with quote  #17 

Yes, both the wi-fi and ethernet worked together and separately after the first factory reset. No overt static IP address reassignment elsewhere. My Mac System Prefs for Network show 192.168.1.1 for the MacBook Air all thru this exercise. My internet provider tells me they vary the incoming IP at various times to suit their needs. I’ll ask my go-to buddy about the rest of your suggestions. Thanks.


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DarkSky

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Reply with quote  #18 
If your macbook address is 192.168.1.1 then your router can not be 192.168.1.1 like the manual I read; they both can not have the same address. If that is what your router is assigning you for a DHCP address then try to connect to your router with this:

http://192.168.1.254
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Reply with quote  #19 

OK, I shut down all my wi-fi access and did a factory reset on the router. Fired up the MacBook Air on ethernet only. I typed 192.168.1.254 into the Chrome URL bar. Page Not Found. Is that what you meant, or is there a way to make some change to the Mac itself?


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Reply with quote  #20 
[image]
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DarkSky

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Reply with quote  #21 
Screen shot did not make it
DarkSky

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Reply with quote  #22 
Using this page:

https://kb.wisc.edu/helpdesk/page.php?id=6526

Show me this:

Screenshot at 2017-07-11 17-41-36.png

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Reply with quote  #23 

Configure iPv4: Using DHCP

iPv4 Address: 192.168.1.3           Renew DHCP Lease

Subnet Mask: 255.255.255.0       DHCP Client ID: (blank)

Router: 192.168.1.1

Configure IPv6: Automatically


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DarkSky

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Reply with quote  #24 
Your router is 192.168.1.1 and you should be able to connect with this unless something is amuck with your router:

http://192.168.1.1
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Reply with quote  #25 

I’ve seen the iPv4 Address change between 192.168.1.2 and 192.168.1.3 during this exercise.

Your response suggests what I was first told: the router could have a hardware problem. I'll let my friend address it tomorrow. Thanks.


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DarkSky

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Reply with quote  #26 
You might try disabling IPv6. I have had issues in the past with it being enabled.
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Reply with quote  #27 
Tried it with another factory reset and ethernet-only connection but with the same result. I'm done for the night. All-Star Game coming up. Thanks for all the ideas.
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wejones

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Reply with quote  #28 
I haven't read that you had tried this:

Make sure that the computer is configured for dynamic IP, ie DHCP instead of static.
Also as Darksky said, disable IPv6.
Also, connect via ethernet and turn off or disable wireless on your computer.
Turn off computer (you might also reboot router while computer is off, but give it time to come up)
Turn on computer.

This way, if there is a conflict where both computer and router are on 192.168.1.1, then the router will assign your computer an IP# that doesn't conflict, and you should be able to connect by either
http://192.168.1.1    or http://www.routerlogin.com  or http://www.routerlogin.net  with admin/password

The 192.168.1.x  IP#s are what's used on your lan.  It shouldn't matter what the "real" IP# is, that should be handled by the router, and apparently IS being handled OK or you wouldn't reach the internet.
   If all else fails I think I would use an old network hub (not a switch) if you have one, and monitor what is going on via another computer running something like wireshark.  The hub would let the other see the communication between your MAC and router, and you might be able to figure out what the problem is.  I'm starting to think that hackers got into your router.
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Reply with quote  #29 

I powered off the router during my long absence for the deliberate reason of blocking hackers. At first I thought it was something I had picked up on the MacBook Air (and something may have been transmitted to the router upon my return) but my other two laptops had the same problems. The lack of response to the router’s WPS button might hold the key to what’s wrong.

Thanks to all for sticking with me thru this. I’ll pass along your suggestions to my friend for his own diagnostics.


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Reply with quote  #30 
does the router respond to ICMP requests?
open terminal.app (yes on mac) and type:
ping 192.168.1.1

if you get a reply, type:
telnet 192.168.1.1 80


@DarkSky, unfortunately macOS does not have ip or nmap binaries by default.
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