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Thor1666

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Reply with quote  #1 
my 8100 which had been working fine for months now has developed a rebooting problem.  does anyone have any suggestions on how to proceed to correct this problem. 
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10' SAMI mesh - repainted/refitted with stainless steel hardware. 10' ChannelMaster w/ C band Ortho for AOR and America's. C/Ku Chaparral Corotor feedhorn Norsat 3225 PLL C LNB Norsat 8215 DRO C LNB Norsat 4206A Ku LNB Chaparral Servo motor Uniden UST 4500 - 2 units Uniden UST 4400 2nd spare 24" Superjack 26": Von Weise Coolsat 8100HD X 2 Coolsat 8000HD X 2 Pansat 9000HD X2 Premium Sonicview 8000HD - Sonicview 4000 -Viewsat Pro - Coolsat 4000 - Pansat 250SM - Pansat 2500 - Fortec Lifetime Ultra 4DTV GI 922-sold
bluzee

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Reply with quote  #2 
On just certain feeds or all the time?
capsmvp

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Reply with quote  #3 
My first guess is a faulty power supply.
Duplex

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Reply with quote  #4 
Possible shorted cable or connector, let them go to check.
Thor1666

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Reply with quote  #5 

@ bluzee - don't know if it is affecting other channels or not yet.

@ cap - are these power supplies replaceable?

@ duplex - don't think thats a problem since I put in a different receiver to replace it last nite and it is working fine with all the same cables attached.


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10' SAMI mesh - repainted/refitted with stainless steel hardware. 10' ChannelMaster w/ C band Ortho for AOR and America's. C/Ku Chaparral Corotor feedhorn Norsat 3225 PLL C LNB Norsat 8215 DRO C LNB Norsat 4206A Ku LNB Chaparral Servo motor Uniden UST 4500 - 2 units Uniden UST 4400 2nd spare 24" Superjack 26": Von Weise Coolsat 8100HD X 2 Coolsat 8000HD X 2 Pansat 9000HD X2 Premium Sonicview 8000HD - Sonicview 4000 -Viewsat Pro - Coolsat 4000 - Pansat 250SM - Pansat 2500 - Fortec Lifetime Ultra 4DTV GI 922-sold
wejones

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Reply with quote  #6 
Most likely heat related.  Open the case or put a computer fan on top.
Also, what firmware is installed?  The newer firmware seemed to be a bit better relative to the rebooting problem.
   At it's worst, my 8100 used to only run for a minute to 10 minutes before rebooting, but after replacing the fan and going to the 2025A firmware, I seldom notice any rebooting.  Although I don't use it much anymore.
   The little 1.5" fan doesn't provide much cooling, and the one on my current 8100 didn't work at all, and I had to replace it. 

bluzee

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Reply with quote  #7 
I've never heard of anyone having power supply issues with these.  I'll second the motion to try cooling it down if it's on all feeds.  There are some feeds that make my CS8000 reboot and there is nothing that can be done about it. Not heat related. The latest was the CW Plus SD h.264.  The rebooting stopped when they switched it up to HD.  I've never had heat issues with the CS8000, but then I live in the GWN and heat isn't really an issue any time of the year.
timh88

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Reply with quote  #8 
I don't know about the coolsat but on my sonicview 8000HD I had a similar problem. I keep rebooting and while rebooting pressing menu button in and out I was able to get to the menu and do a factory reset then reload firmware and all was well, or maybe inserting flash drive with firmware update it will give you some kind of menu

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wejones

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Reply with quote  #9 
With the CS, there is an uploader program that can load the firmware via serial cable with no need to have the receiver operational in a menu.  If cooling the receiver doesn't help it might be a good idea to try this.  First load in the Clear_sw(HD).bin file to clear the memory, and then load in the firmware file.  With newer firmware, you can load firmware via USB if the receiver is operational, but you can't clear the memory via USB. So it's best to have the serial capability, and you should test it first via channel data files to make sure it works.
 
   I've owned 2 8100s.  The first one never had the rebooting problem, but it got fried by lightning.  The 2nd one was rebooting new right out of the box, and also the fan wasn't working right out of the box.  I fought with that 2nd one for several months, even sent it back for CS service, but it came back with the same problem.  It finally got almost under control via the new fan and new firmware.  I replaced it with the Azbox, and didn't use it for a few years, but just put it back in service, but don't use it much at all.  But haven't seen a reboot since I started using it again.

My memory is a bit foggy, but there were actually 2 problems.  A freezing problem and a rebooting problem, which I think are related.  At first it was mainly freezing, which would require rebooting, but it shifted into only rebooting, and not freezing. 

The 8100 is a nice receiver.  The most sensitive I've owned.  But it does seem to have a few problems.  But all receivers have problems of some sort.



Thor1666

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Reply with quote  #10 
thanks for all the responses guys.  I'm probably gonna try to resolve the issues today.
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10' SAMI mesh - repainted/refitted with stainless steel hardware. 10' ChannelMaster w/ C band Ortho for AOR and America's. C/Ku Chaparral Corotor feedhorn Norsat 3225 PLL C LNB Norsat 8215 DRO C LNB Norsat 4206A Ku LNB Chaparral Servo motor Uniden UST 4500 - 2 units Uniden UST 4400 2nd spare 24" Superjack 26": Von Weise Coolsat 8100HD X 2 Coolsat 8000HD X 2 Pansat 9000HD X2 Premium Sonicview 8000HD - Sonicview 4000 -Viewsat Pro - Coolsat 4000 - Pansat 250SM - Pansat 2500 - Fortec Lifetime Ultra 4DTV GI 922-sold
Thor1666

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Reply with quote  #11 
well,well,well.  Apparently the problem does not persist.  Today I reconnected the 8100 and its as if it never had a problem.  its working perfectly fine.   strange!
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10' SAMI mesh - repainted/refitted with stainless steel hardware. 10' ChannelMaster w/ C band Ortho for AOR and America's. C/Ku Chaparral Corotor feedhorn Norsat 3225 PLL C LNB Norsat 8215 DRO C LNB Norsat 4206A Ku LNB Chaparral Servo motor Uniden UST 4500 - 2 units Uniden UST 4400 2nd spare 24" Superjack 26": Von Weise Coolsat 8100HD X 2 Coolsat 8000HD X 2 Pansat 9000HD X2 Premium Sonicview 8000HD - Sonicview 4000 -Viewsat Pro - Coolsat 4000 - Pansat 250SM - Pansat 2500 - Fortec Lifetime Ultra 4DTV GI 922-sold
Duplex

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Reply with quote  #12 
I wouldn't rule out an intermittent shorting connector. 
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